Shop Technician

Company: Volvo Construction Equipment & Services (VCES)

Organization: Volvo Construction Equipment & Services (VCES) California

Location : Lakeside, CA

Function/Department: VCES, Service Department

Position Title: Shop Technician

Reports To: Operations Manager

Positions directly supervised/managed (number of people): N/A

Job Summary and Purpose:
The responsibility of the shop technician is to perform high quality service and maintenance to the full line of equipment, attachments, and components represented or supported by VCES.

  • This position will champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture.

  • Enforce and adhere to all company policies, procedures, standards, and values.

  • Maintain excellent customer and employee relations.

  • Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.

Main Tasks/ Responsibilities:

  • The technician must be able to demonstrate safe and proper application of hand, pneumatic and electric tools.

  • Perform tasks from verbal/written instructions and communicate effectively with supervisor and co-workers.

  • The technician must be capable of diagnosing, troubleshooting, and providing quality repairs on the full line of products and components represented by VCES.

  • Work is primarily to be performed in the shop environment, but technician may occasionally be needed to assist with repairs in the field.

  • Has working knowledge of all equipment systems, including but not limited to hydraulic, air, electrical and lubrication.

  • Will demonstrate proper application and use of all required Personal Protective Equipment (PPE).

  • Ability to work on and around heavy construction equipment, which requires climbing and accessing hard to reach areas.

  • Ability to lift to 50 pounds.

  • Maintains consistent follow through on all job facets, including parts ordering and retrieval, customer follow-up, work order status, etc.

  • Possesses a valid driver’s license and a clean driving record.

  • Maintains a high level of professionalism in customer interactions and correspondence.

  • Willingly accepts responsibility and is flexible to any assignment.

  • Willingly works overtime when needed to complete an assigned task.

  • Performs other duties as assigned by supervisor.

Education/Professional Qualifications required for the position:

  • High School diploma or GED.

  • Minimum of 5 years’ experience working on construction related equipment.

  • Technical school certificate or equivalent experience in mechanical repairs.

  • Prior experience in the construction industry preferred.

  • Background with hydraulics and diesel engines preferred.

Additional Important Requirements:

  • Requires prolonged periods of sitting and/or standing and frequent stooping, bending, crouching, and overhead reaching, with occasional climbing of stairs and steps or stepladder.

  • Requires occasional lifting, pulling, caring, or pushing objects or materials, over 50lbs; and may frequently lifting, pulling, caring, or pushing objects or materials, up to 30lbs.

  • May occasionally work around loud, noisy, and dusty equipment and environment.

  • Manual dexterity required for operating machinery and computers.

  • Must be able to safely and properly handle, pneumatic and electric tools.


  • Competitive medical, dental and vision insurance

  • Countless career opportunities / internal mobility across our global organization

  • State-of-the-art training and personal development

  • PTO and tax deferred retirement plans, varied by business

We also offer an array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier. We will gladly share this information and more at any time during the interviewing process or as part of your offer letter.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the hourly rate is set at $31.00 - $40.00, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 

Volvo Construction Equipment is a global company driven by passion, curiosity and by our purpose: to build the world we want to live in. We believe that only through imagination and teamwork can we develop a world that is cleaner, smarter and more connected. Our company culture reflects this belief through the care and trust it places in our customers, employees and suppliers. People are at the heart of our business. It is through our strong network of talented, enquiring and innovative minds that we have been able to pave the way towards a more sustainable future. The global construction industry is our arena and our employees are our greatest assets.

We can only continue to stand out as industry leaders through the people driving us forwards. Come be a part of our team and help us build tomorrow.

Volvo Group North America is an Equal Opportunity Employer


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