Contact center - UK

GB03 - Volvo Group UK Limited

Opening hours
08:30 AM to 03:30 PM GMT

Phone number
+44 192 641 4437

GB40 - Terex Equipment Limited

Opening hours
08:00 AM to 04:30 PM GMT

Phone number
+48 169 873 2121

Support process

1. Fill out the contact form below to submit an online request
Please note: We will only handle requests in English since inquiries are managed by an international team.

2. Confirmation e-mail with service number
Please keep the service number in order to reference your online request in the future.

3. We get back to you, the Contact Centers leadtime is up to two (2) working days 
Not all cases can be resolved within two working days but a first contact with status updates should be made during this leadtime.

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
Phone number: +46 31 59 00 00

Type of Issue *
Volvo Group company name (invoice receiver) *
Message: (Eg : Invoice number with date of invoice,…) *
Your name *
Your e-mail address (please check carefully) *
Your phone number *
Supplier/PARMA/vendor number *
Supplier company name
Supplier company country *
Supplier VAT number
Attach your document
Attached : /10MB
Total File size limit reached

(Kindly upload files with .jpg, .jpeg, .gif, .mpg, .mpeg, .bmp, .txt, .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx,.zip")

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Terms and Conditions

In alignment with the updated European laws around data protection (GDPR) we want to notify you that the information you have provided in this form will be saved and stored in Volvo case management system.

The data provided is necessary for us to be able to support you with your invoice/payment queries. To read more about how VOLVO handles personal data please read our privacy text.

This field is required. Please enter a value The email format is not correct Message can be at most 256 characters

Download

Order and invoice information, EBD Sweden

Order and invoice info - EBD Sweden(PDF, 0.1 MB)

Viewing Vendor Invoice (VVI)

Save time, check your invoice status online

Viewing Vendor Invoices is a web based tool located in the Supplier Portal. 
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.

VVI for Suppliers

Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’

VVI for Volvo Group Employees

Find invoice status, deductions copies, payment details etc. as per your own convenience.

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