She started at Volvo Financial Services as a Collections Specialist in 1998. Her duties included helping customers to make payment arrangements and determining the cause of default payments.
“This proved to be valuable experience, and I was asked to take on
a role as a Repossession Specialist”, she says.
“What I really wanted to learn were the parts of the business I didn’t know. We are a finance company and we help dealers to sell trucks. There is a lot to learn”.
The opportunity came up to be a Retail Credit Analyst and she moved on, eventually working 11 years in this position. She was involved in reviewing the financial health of potential customers.
“As it turned out, this was a step towards my current role as an Inside Sales Specialist here in Greensboro.
Her job is now to support the Field Sales Team.
“We offer finances to customers and facilitate rate concessions. The team relies on us being able to secure these deals. Having credit experience means that I know the way to go about negotiating terms. I have been able to pass this onto my team.
Name: Jerrie Carter
Education: Bachelor of Science in Accounting from North Carolina A&T State University, Greensboro, NC
Position: Inside Sales Specialist Sr.
Organization: Volvo Financial Services
Location: Greensboro, North Carolina, USA.