Contact center - UK
GB03 - Volvo Group UK Limited
Opening hours
08:30 AM to 03:30 PM GMT
Phone number
+44 192 641 4437
GB40 – Volvo Construction Equipment Haulers
Opening hours
08:00 AM to 04:30 PM GMT
Phone number
+44 169 873 2121
VVI for suppliers
Request access to VVI for suppliers by choosing your contact country above, then fill out the online form and select VVI as ’type of issue’
VVI functionality and Chatbot (PPT, 2,91 MB)
VVI information and login instructions (PDF 1 MB)
VVI guide in French (PPTX 4 MB)
VVI Viewing Vendor Invoices (PDF113 KB)
Instructions for the supplier to submit invoices through EDI or email (PPTX 475 KB)
Instructions for the supplier to submit invoices through EDI or email (France) (PPTX 466 KB)
Support process
- Fill out the contact form below to submit an online request
Please note: We will only handle requests in English since inquiries are managed by an international team.
- Confirmation e-mail with service number
Please keep the service number in order to reference your online request in the future.
- We get back to you, the Contact Centers lead time is up to two (2) working days
Not all cases can be resolved within two working days but a first contact with status updates should be made during this lead time.
Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
Phone number: +46 31 59 00 00
Viewing Vendor Invoice (VVI)
Save time, check your invoice status online
Viewing Vendor Invoices is a web based tool located in the Supplier Portal.
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.
VVI for Suppliers
Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’
VVI for Volvo Group Employees
Find invoice status, deductions copies, payment details etc. as per your own convenience.
